Revised Syllabus for Professional Examinations

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REVISION OF SYLLABUS FOR PROFESSIONAL EXAMINATIONS
Getting to Grips with English
PROCUREMENT PRINCIPLES AND METHODS
MARKETING FOR PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
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The council of CISCM(GH) wishes to inform students of the institute and other stakeholders that the structure and context of the syllabus for the professional qualifying examinations have been revised. The syllabus takes effect from May 2015 examinations.

The revision is meant to:

  • Ensure that CISCM (GH) syllabus context meets the needs of Ghanaian’s and international standards, current global development in the procurement and supply chain management profession.
  • Benchmark CISCM(GH) syllabus with international education standards

CISCM (GH) council wishes to assure students and other stakeholders that the transition arrangements adopted would ensure smooth candidate progression. The institute has also authorized the syllabus committee to conduct study materials and copies would be made available for sale at CISCM(GH) office by the end of July 2015.Students are therefore encourage to study the profession with all efforts.

For further enquiries contact: Tel. 0247652978, 0540698611 or email; info@ciscmgh.org

CERTIFICATE IN PROCUREMENT AND SUPPLY CHAIN MANAGEMENT

This level is made up of candidates completing FIVE (5) courses. Upon successful completion candidate, the candidate will be awarded the coveted Certificate in Procurement and Supply Chain Management.

1.0 INTRODUCTION TO PROCUREMENT AND SUPPLY CHAIN MANAGEMENT.

MAIN AIM(S) OF THE UNIT

The aim of this course is to provide students with in-depth knowledge and understanding of procurement and supply chain management in areas such as; the concepts of procurement and supply chain management, the purchasing rights, preparation of specifications among others.

1.1 Scope of procurement and supply chain management.

  • Various concepts of procurement and supply chain management
  • The different types of procurement and supply chain management definitions
  • The various rights of procurement
  • The right quality: quality as conformance to specification and fitness for purpose, the cost of getting quality, specifications and quality, approaches to managing supplier quality. The right quantity: determining the quantity required, factors influencing the choice of how much to buy, minimum order level and values. The right place: in bound transportation of goods to the delivery point, issues arising from international transportation. The right time: Internal, external and total lead-time and factors that influence lead-time, expediting, measuring supplier delivery performance. The right price: the difference types of cost, and where purchase price fits in, factors affecting prices or services.

ü  The role of purchasing within an organization

  • Determining purchasing policy and formulating the purchasing budget.
  • Advising management on the implication of the implementation of the purchasing policy
  • Advising other departments on all matters relating to supply of materials, sources of supply, costing, lead – times and service.

ü  Purchasing order cycle

Origin of need and authority to purchase.

Determination and control of quality and quantity. Supply sourcing and enquiry procedure, tenders and quotations, lead-time, order inspection,

1.2 Classification of purchasing goods

Raw materials, finished goods, work-in-progress, components etc.


1.3 The relationship of purchasing with other internal functions

The interrelationship between procurement and other functions within the organization (marketing, stores, research and development, manufacturing, financing,)

Specifying Requirements Definition of specifications, Prescriptive and non-prescriptive specifications. Ideal characteristics of a specification. The buyer’s role in preparing specifications. Common problems with specifications Different types’ pf production and service. Specification: Brand name, sample, design/drawing, composition, performance/functional standards and standardization. Value engineering and value analysis. Taking account of legislative requirements and company policy in specifications.Supplier appraisal

When supplier appraisal should be carried out, Methods of supplier appraisal. Supplier appraisal criteria including: technical/quality, financial, commercial and environment appraisal. Evaluating suppliers’ commitment. Evaluation of suppliers’ capabilities. Sources of Information Identifying potential sources of supply. Sources for supplier evaluation

1.4 Buying Methods:

Comparative analysis of spot, period, quantity and open contract and small value purchases. Uses and limitations of competition and negotiation. Single and multiple sourcing. Competitive tenders and quotations. Comparative analysis of buying, hiring, and leasing, tendering methods (national competitive tendering, international competitive tendering)

1.5 Ethical Issues in Purchasing,

Conflicts of interest. Gifts and hospitality. Dealing with suppliers ethically. Designing systems and procedure to discourage unethical practices, handling bribery and corruption issues.

2.0 BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY

MAIN AIM(S) OF THE UNIT

The course introduces the basic concept of various business ethics and the need for organisations to practice corporate social responsibility in today’s business environment. It has been structured to equip the procurement professional on how to manage bribery and corruption issues whiles also portraying a better image of ones organisation in the external environment.

2.1 Introduction: Understanding the differences among individuals, Uniqueness and similarities between individuals, Idiographic approaches to the development and measurement of individuals, Emotional intelligence, Diversity in organizations, managing diversity

Organizational needs for structured sourcing processes, The relationship between process compliance and the achievement of added value outcomes, Conflicts of interest, The need for documented policies and procedures for procurement,  Organizational accountability and reporting for procurement roles and functions,  The status of procurement and supply chain management within organizations, Codes of ethics in procurement.

2.2     Different economic and industrial sectors

• Economic classifications including public and private sectors, charities, not for profit and third sector

• Industrial classifications and sectors such as manufacturing, retail, construction, financial, agriculture and service

• Codes of ethics in procurement

• Objectives of public sector organizations such as improving services, communities and corporate social responsibility

• Regulations that impact on procurement and supply chain operations

• Need for competition, public accountability and value for money

• Defining contractual performance measures or KPIs

• The use of service level agreements

• Typical KPI measures to assess quality performance, timeliness, cost management, resources and delivery

• Main terms in contracts for indemnities and liabilities, sub-contracting, insurances, guarantees and liquidated damages

• Terms that apply to labour standards and ethical sourcing

2.3     Analyze the main risks that can impact on supply chains

  • Definition of risks, hazards, exposure and risk appetite
  • Positive and negative consequences of risk
  • Direct and indirect losses
  • Internal and external sources of risk
    • Categories of risk: financial, strategic, operational and hazard
    • Risks from the wider environment: STEEPLE - social, technological (failure including cyber risks and crime), economic, environmental, political, legislative and ethical (labour standards and sourcing aspects)
    • The risk management cycle

2.4     Analyse the main methods for eliminating corruption and fraud in supply chains

  • The nature of fraud in organisations and supply chains, why fraud takes place and different types of fraud
  • The nature of bribery and corruption in organisations and supply chains
  • The different types of corruption
  • Legislation affecting bribery and corruption
  • Corporate governance including corporate accountability to stakeholders
  • The Sarbanes-Oxley regulations
  • Conducting impact assessments of CSR/ sustainability factors
  • Conducting supply chain and value chain analysis
  • Analysing supplier perceptions

3.0       ELEMENT OF BUSINESS COMMUNICATION

MAIN AIM(S) OF THE UNIT:

To prepare students to address business communication situations encountered in their careers through the writing of memoranda, letters, reports, resumes, electronic messages; manuals with terms, mechanisms and instructions; process analysis; proposals; web portfolios; delivering oral presentations, in order to develop interpersonal skills and to foster critical thinking and problem solving skills through the writing of effective communication for assigned business scenarios / situations.

3.1 The process of communication: The objectives of communication, the meaning of words, non-verbal communication, the context or situation, Barriers to communication, Why? Who? Where? When, What? How? Planning the message, Summary – how to communicate

3.2 Speaking effectively:Basic speaking skills, Qualities to aim for when speaking, summary – good speaking

  • Listening: Listening– the neglected skill, Reasons for improving listening, Are you a good listener? Ten aids to good listening, Summary – good listening
  • Human interaction and non-verbal communication: Meta-communication and paralanguage, the language of silence, the language of time, body language or kinesics, The underlying psychology: NLP, El and TA, Conflict between verbal and non-verbal communication, Summary – the importance of paralanguage in human interaction
  • Talking on the telephone: Telephone problems, Basic telephone rules, Switchboard operators, Making a call, Gathering information by telephone, Answering the telephone, Voicemail, Mobile phone manners, Summary – good telephoning
  • Interviewing: Interviewing weaknesses, what is an interview? The purposes of the interview, Types of interview information, How to plan an interview, Structuring the interview, How to question and probe, Summary – Interviewing
  • Being interviewed for a job: Preparing – the organization, Preparing – know yourself, At the interview, Tips to remember, Summary – being interviewed for a job
  • Communicating in groups: Advantages of groups, Disadvantages of groups, Factors affecting group effectiveness, Summary – making groups and committees work

3.3 Running and taking part in meetings

Chairing meetings, Decision-making methods, Responsibilities of participants, Duties of officers and members, the agenda, the minutes, Videoconferencing and audio-conferencing, Formal procedure

  • Giving a talk: Techniques of public speaking, Preparation, Developing the material, Opening the talk, Closing the talk, Visual aids, Use of notes, Practicing the talk, Room and platform layout, Delivery of the talk, Summary – being a good speaker

  • Using visual aids: General principles, Whiteboards, Flip charts, Build-up visuals, Physical objects, Models and experiments, Overhead projector, Data projector, Slide projector, Videos, Closed circuit television and video, Points to remember about visual aids, Video and DVD hire and purchase, Summary – being in control of visual aids

  • Faster reading: How do you read? The physical process of reading, Ways of increasing your vocabulary, Summary – faster reading

  • Better reading: Determine reading priorities, Scanning, Skimming, SQ3R method of reading, Summary – better reading

  • Writing business letters: Why good letter-writing matters, Backing up the phone call or meeting, Planning a letter, Layout and style, The structure of a letter, Dictating, Standard letters, Summary – writing business letters

  • Applying for a job: What sort of job do you want? What is available and what are they looking for? The application itself, Job-hunting on the Internet, Summary – applying for a job

  • Writing reports: What is a report? Types of report, essentials of a good report, what is the purpose of the report? Fundamental structure, Format, layout, headings and numbering, Long formal reports, House style, How to get started, Setting your objective, Researching and assembling the material, Organising the material and planning the report, Writing the first draft, Editing the report, Producing the report, Summary – report writing

  • Memos, messages, forms and questionnaires: Memos, E-mail, Fax, Postcards and reply cards, Text messaging, Forms and questionnaires, Summary – other writing tasks

  • Visual communication: When to use charts and graphs, Presentation of statistical data, presenting continuous information, Presenting discrete or non-continuous information, Presenting non-statistical information effectively.